WELCOME to my brand new segment, Monday Mini Makeovers. Here every fortnight, I will be showcasing a bunch of online creative micro-bizzes just like yours – and giving them a visual makeover!
The idea is that not only do these good folk benefit from having a fresh set of eyes over their online presence, but that YOU my fab reader, also get tips on how you can charge up your own online presence.
I reckon that’s a WIN-WIN.
Just a quick disclaimer – these are simply my initial impressions when I land on people’s sites. It’s not an in-depth analysis, and it’s not intended to be taken as any kind of definitive professional advice.
I’m concentrating on my initial impressions because it’s what your potential customers do. If your site doesn’t look interesting enough, if it’s hard to navigate, or it doesn’t clearly convey who you are and what you offer, another store is just a click away.
Of course you’d like them to stick around and have a bit of an explore – so, these are my suggestions on how these sites could be improved for easier customer access, for visual cohesion and branding.
I play things as I see them, so you can expect honesty, but I PROMISE I will be kind 🙂 So here goes!
Bec Gullo and Bluebird Candles
Bec sells lush-sounding fragrant soy candles in recycled and recyclable glass, and she asked for some suggestions on her Facebook page.
From having a quick look through her FB photos, I can see she enjoys a bit of retro styling in her images – kind of 60s, but warm and homey, with some tropical lushness thrown in (she’s based in Innisfail, Queensland). This is a lovely aesthetic to work with, and I think she could concentrate on it to help her with her whole branding efforts.
With images and branding, the idea is to pick out what suits your product and the mood you’re trying to convey and then reinterpret that with your own styling. It’s often helpful to stick to a limited palette (say of 5-10 colours) and 2-3 fonts that you use for everything.
With regard to Bec’s FB page, it’s important to note that you are a bit limited on what you can do on Facebook – a lot of the screen is taken up with Facebook’s own colours and layout. Image-wise, you can really only change your ‘Cover Picture’ (i.e. the big one) and your ‘Profile Picture’ (the little square).
Bec’s cover photo does nothing much to convey anything about her business – it just looks like a blue jar in the garden. I think both cover and profile pics could benefit from some lush styling, something fragrant and pretty (perhaps tropical – e.g Pina Colada? Tangerine anyone?) from one of her best sellers. Or for instance, lit candles in a lush garden would be much more inviting and descriptive as a cover photo. Concentrate on how those scents make you FEEL – conjure up a relaxing scene!
Just underneath the cover photo, there are four frames. You can’t change the ‘Photos’ and the ‘Likes’, but you can add in more frames and use them for apps – that way you can link to your shop, special events, notes, and a whole lot more – just click on the little drop-down arrow on the right.
When you use them to add in specific events, make sure they’re kept up to date. Nobody likes clicking on a link only to find something that finished 2 months ago – yuk! Bec has used them well, adding in a link to a giveaway she is running at the moment, and to a market that she will be doing soon.
Generally, she has very good engagement on Facebook, with frequent posting about new products, events, and other special things that have happened (like the glorious sunset she saw). Engaging with your customers on facebook is also an excellent way to do a bit of customer research if you keep your eyes and ears open – what sorts of things do they respond to the most? The more you engage with them the easier it is to build up a picture of your customer.
Deborah Davey and Domum Vindemia
Deb sells upcycled vintage crockery (turning them into sweet cake stands) and linen, as well as bunting and other decorative items in her Etsy shop, DomumVindemia, and I would describe her style as a sweet and ditsy style of shabby chic, with lots of florals in pale and pretty colours.
Firstly, Deb’s shop header needs a bit of a tweak. The images chosen are fine, but the text looks chunky and pixelated. I probably would chose a softer colour too – the black looks a bit harsh.
Looking through her first page of products, my initial suggestion is that she should try and keep the viewpoints in each of her photos at a more consistent angle (at the moment when I browse her shop, the multiple angles remind me of a ship rocking in the ocean). Composition wise, the cake stands are too large in the picture frame – give them more space to breathe. In Etsy, for each product you have 5 images to use, so use some of them for macro details of the patterns. Take a straight, level, side-on view to show off their stands.
Style your bookmarks with books so that it is obvious what they are and how they look in use. Some of the plainer items look good against the sheet music, but if your items have lots of pattern then beware of making your photos too busy – it can detract from the item. A plain background is easy to make with a large piece of white cardboard – I use a bulldog clip to hold it onto the back of a kitchen chair, or onto a large hardcover book that I have standing up and propped open (Yes, I’ve got a tutorial with some photography tips in the works and it will be published soon, I promise!). Cardboard doesn’t crease like paper or fabric, and it’s easy enough to remove spots in Photoshop or Picmonkey by using the rubber stamp tool.
Lighter items like the bunting can be styled against a darker background. However, keep the backgrounds more consistent – using various spots around the garden would be fine, but perhaps not against the brick wall as it doesn’t fit with the rest of the vintage shabby feel of the product in Domum Vindemia.
Overall, I think it comes down to consistency. In Deb’s shop, there are lots of competing angles, widely varying backgrounds; and some but not all of the photo frames have a soft fadeout edge. At the moment it all looks a bit busy and I feel like I need to walk into the shop and tidy the shelves.
If you have all of your similar items styled in a similar manner, at the same size and orientation, your shop will look and feel neat.
Louise Radge and Radge Design
Louise is a graphic designer and makes wire-wrapped jewellery in her Hand-Made shop, RadgeDesign.
Like many other platforms that allow you to set up your own shop, the vast majority of the screen space is given over their house-styling, leaving you with only your shop banner to grab potential customer’s attention. Louise has got a distinctive logo of a purple flower, which she has developed out of one of her artworks. The logo is interesting, but there is nothing much else so it all looks a bit too white and empty. The grey stripe along the bottom looks a bit flat and thick, because it’s very different to the hand drawn elements. The “R” and the purple flower obviously come from hand drawn elements, so perhaps instead she could try using a hand drawn line like on the flower to do a simple frame (or even a fancy one, if it suits) to define the whole banner and give it more personality.
Arial is a very common font, and I’m sure it doesn’t do justice to Louise’s talents as a graphic designer. To advertise her talents, I think she would be much better off choosing something more stylish. I also would not mix up capitals halfway through the tagline. Easiest way around that is to use all caps or all lower case.
The word “funky” could be used with a shop that specialises in bright, colourful, 60s/70s-inspired kitsch, but really I think it’s a word best left to describing James Brown (WOO!). Spend some time with a thesaurus, write down a list of words that you might like to use in your tagline and then choose the best, or just leave it out entirely and concentrate on the practical words that describe what you do.
Now to the product lisitngs. The size of the products in each photo is good, however all the photos are a bit dark, and this is especially noticeable against the graphic design items which are very white. Brightening your images is quite easy with Photoshop, Picmonkey or any other photo-editing program. If your images look a bit washed out when you up the brightness, then all you need to do is up the contrast as well, and this should fix it.
Phew! Got all that?
Now it’s over to you! Can you think how the suggestions I’ve made today could be applied to your biz? What would you change? What would you keep the same?
Have I still not solved your problem for your biz? If you’ve got a specific question let me know in the comments below!
AND, if you would like a Mini Monday Makeover on your biz, you can join in too – all you have to do is subscribe here, and follow the instructions.
See you then!